RETAIL AND SHOPPING MALL SECURITY SERVICES

Elevate your customer service initiative while maintaining the safety of both shoppers and employees.

PROFESSIONALS IN LOSS PREVENTION AND CUSTOMER SERVICE

Serving the security needs of diverse retail and shopping environments, Hayat Security Services' Retail Security Program is designed to enhance the guest experience while mitigating risks. Our unparalleled training equips security officers with a robust foundation in customer service and first aid knowledge, adaptable to meet your unique requirements.

Partnering with Hayat Security Services means benefitting from result-driven security initiatives, top-notch training standards, and direct access to industry experts in retail security.

From our application process and in-class training to the initial steps of a patrol, Hayat Security Services diligently selects and prepares our security officers with your site in mind. Our rigorous employment screening places a strong emphasis on customer service and professionalism. Paired with our above-standard security and safety training and impeccable conduct standards, Hayat Security Services officers and loss prevention officers are equipped with the tools to be exemplary representatives of your location.

Our security professionals actively engage with the public on various required levels, fostering a safe and inviting shopping environment.

CUSTOMER-FOCUSED APPROACH TO SECURITY

Our dedication to superior staffing is underscored by our recognition that each shopping center necessitates customized solutions to elevate your program and bolster site safety.

Our all-encompassing training is meticulously crafted to assist you in creating a secure, welcoming environment that caters to the needs of three key client groups: property management, tenants, and shoppers.

Foundational Training:

  • Elevating your brand and customer experience

  • Industry leading training tailored for retail security

  • First aid and conflict management training

Advanced Training:

Given the growing social challenges such as homelessness and addiction, more advanced training becomes imperative when appropriate.

This includes:

  • Defensive tactics training

  • Crisis intervention training

  • Mental health awareness training

TRAINING FOR AN ENHANCED RETAIL SECURITY PROGRAM